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Continuous Improvement: MAU Customer Satisfaction Survey
August 24, 2015 2:25:00 PM

When it comes to thriving in today’s economy and market, continuous improvement is vital to the success of any organization. It is part of MAU’s mission and values, and by using lean principles, as well as risk management efforts, we work to help all of our customers focus on continuously improving and becoming stronger companies. And it is just as important for MAU to do the same, internally. 

Earlier this year, MAU partnered with a a satisfaction research firm to take a pulse of our relationships with clients and find out how we are doing as a provider of workforce solutions. Our hope was to gain feedback that would serve as a baseline of our current performance and help measure areas of both strength and opportunity. 

The results have provided great feedback and a pathway to continue and strengthen our business, in order to ultimately serve all of our customers better: applicants, clients, and employees. 

Here are some of the comments MAU received from customers this summer. 

“I am very happy with our relationship with MAU.  The nature of our business makes it hard to be proactive…but MAU is there to help us every step of the way.”
MAU Client – Augusta, GA

“The people I work with from MAU are top-notch! They have been very proactive in addressing any issues that may arise and are very professional.  I feel like we have a true partnership with MAU, and the service and attention they provide to our organization is like no other recruiting/staffing company I have ever worked with.”
MAU Client – Greenville, SC

“Years of history with the organization… have depended on them for both sustained and fluctuating staffing requirements…..”
MAU Client – Charleston, SC

“MAU’s people are professional, courteous and knowledgeable.  MAU has the highest integrity and is up front in all dealings.”
MAU Client – Greenville, SC

To learn more about MAU and its offerings, click here

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